Terms & Conditions

Terms and Conditions

PreCardix.ca (hereby referred to as the PreCardix® website) is the online retail store of the natural health product PreCardix®.
Be aware that the following terms and conditions of use apply to all pages of the PreCardix® website. These terms and conditions are subject to change without prior notice at any time. Users of this page are therefore recommended to familiarize themselves with this information frequently. By visiting, browsing, ordering, accessing or in any other way using this website, you agree to be bound by these terms and conditions.

Terms of subscription

PreCardix® is only available for purchase to residents in Canada. When you purchase a subscription from the PreCardix® website, you automatically sign up for a monthly subscription. By purchasing this product, you acknowledge that your subscription has an initial and recurring payment feature and you accept responsibility for all recurring charges prior to cancellation. Your subscription will be automatically extended until you cancel your subscription. The subscription date will be automatically set to the date of your first purchase. The subscription date can be changed when logging into your PreCardix® account or by sending us an email on support@precardix.ca. When purchasing a single order, you will only be charged once, for the number of orders that you choose to purchase.

Pausing and canceling your subscription

If, for any reason you would like to cancel your subscription please contact us one week before your billing date. Your billing date will be clearly noted on your order confirmation form. Please save this information for future reference.

My account settings

When purchasing a subscription on the PreCardix® website, you will need to register a personal account. When you set up an account on the PreCardix® website you are required to provide us with your correct personal information. Providing false details or another person’s detail as your own is not acceptable and will be seen as a violation of this site’s Terms and Conditions. By using the PreCardix® website service you agree to accept responsibility for all activities that occur under your account or password. You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer. PreCardix® is a natural health product for adults over the age of 18 and will not be sold to people under this age limit. PreCardix® reserves the right to refuse service and terminate accounts for people under the age of 18.

Prices & tax

The prices displayed on the PreCardix® website are listed in Canadian dollars. All prices on the PreCardix® website are subject to change without further notice, and prices displayed on the PreCardix® website are only valid online at the time they are displayed. The GST, PST, HST & QST that applies to your province are included in the price. Government sales tax and provincial sales tax are subject to change without notification to users of the PreCardix® website.

Payment

Marealis Health uses the 3rd party payment platform, Stripe, the Stripe API and in conjunction your Stripe account to process your payments. By using the Stripe Check Out you agree to be bound by Stripe’s Terms of Service. You are responsible for all transactions processed through this 3rd party service. Marealis Health is not liable for loss or damage from errors or invalid transactions processed through your Stripe account. Terms of payment are within Marealis Health’s sole discretion.
All transaction information passed between Marealis Health and Stripe’s systems is encrypted and no cardholder information is ever passed unencrypted.

Shipping terms

Orders ship within 1-2 working days. Delivery normally takes about 2-3 days, but depends on destination, some remote locations will take longer. When purchasing a subscription, you will receive your second month’s supply automatically three to four weeks after receiving your first, and your third about a month after this, and so on.
Your order will be picked, packed and delivered by Amazon.

Order cancellations

Once an order is placed we are unable to provide a cancellation and you will be required to initiate a return upon receiving the order. We reserve the right to cancel your order if you have provided fraudulent credit card information, if your method of payment is declined, or if you have provided false or incomplete personal information, or if the product you have ordered is not available at the time.

Returns and refunds

We believe in our product, and offer a 100% money back guarantee to our customers. If for any reason you are not satisfied with your results after 8 weeks, please contact us for next steps. The Money Back Guarantee program is available for purchases at London Drugs (please make sure to keep your receipt), Amazon.ca and PreCardix.ca. Contact us for more information about our Money Back Guarantee program at support@precardix.ca.

If an item is to be returned outside of our Money Back Guarantee Program, Marealis Health needs to be notified via email support@precardix.ca within 60 days after placing an order. In order to get a full refund, you’ll need to submit proof of purchase and reason for return, as well as unopened product. Shipping chargers are the responsibility of the customer. If the item is returned because of our error, we will cover the return shipping costs. If a shipment is returned due to entering an incorrect address or oversight in not including a building or suite number, shipping & handling fees will apply. The funds will be refunded after we receive the product in return. Contact us at the support email above and we will guide you through the process, including providing a return address. 

Privacy policies
The privacy and security of your personal information is extremely important to us. All efforts are made to keep your information protected. When you become a customer, you consent to Marealis using your information for specific purposes. For more information on our privacy and usage of personal information, please review our privacy policy.

Testimonial disclaimer
Testimonials appearing on this website are received in various forms via a variety of submission methods. The testimonials reflect the real-life experiences of individuals who used our products and/or services. However, individual results may vary. We do not claim, nor should the reader assume, that any individual experience recounted is typical or representative of what any other consumer might experience. Testimonials are not necessarily representative of what anyone else using our products and/or services may experience. The people giving testimonials on this website may have been compensated with free products or discounts for use of their experiences.
The testimonials displayed are given verbatim except for grammatical or typing error corrections. Some testimonials may have been edited for clarity, or shortened in cases where the original testimonial included extraneous information of no relevance to the general-public. All testimonials are reviewed for authenticity before they are posted for public viewing.
Testimonials on this website are not intended, nor should they be construed, as claims that the products or services mentioned can be used to diagnose, treat, cure, mitigate or prevent any disease. To the contrary, our products are not intended to diagnose, treat, cure, or prevent any disease.

Copyrights
All text, illustrations, software, information, advertisements and other marketing material on the PreCardix® website are subject to copyright© of Marealis Health Inc and its partners unless otherwise indicated. The content is protected under the Canadian and international copyright and trademark laws. Unless you have received authorization in writing, you are not to, under any circumstances, copy content from this site. The content on the PreCardix® website is designed for the purpose of purchasing or placing orders on our site. The content is to be used for no other purpose. If you have reason to believe that your work has been copied in a way that constitutes copyright infringement, please contact us at support@precardix.ca.

Contact information
For any questions or concerns, feel free to contact us.

Consequence of violating the terms and conditions
If a user violates the terms and conditions presented, we reserve the right to immediately terminate or suspend the use of that account. In the event that your account has been terminated or suspended, you will not be able to access www.precardix.ca. If you are terminated or suspended while awaiting an order, we reserve the right to cancel your order. Upon cancellation, a refund may be issued to the payment method used when making the purchase.

Disagreement with terms and conditions
If you disagree with any of the terms and conditions of this user agreement contact us or refrain from visiting, browsing, ordering, accessing or in any other way using this website.